Call us toll free: +1 781 374 4938

Refund and Returns Policy


No returns will be accepted without an order number written within the shipping address, or out of context of the return policy detailed below:

Blades Cave

Return Order #1234567

402 Main Street, Waltham, MA 02452, United States 

  • All returns must be received by Blades Cave, USA in the original item packaging and accompanied by a Blades Cave, USA order number on the outside of the shipping box. All returns must be brand new and unused. 
  • Merchandise received damaged may be returned within 14 working days of receiving the merchandise for replacement. No shipping or restocking charges will occur for replacement merchandise.
  • Merchandise received by the error of Blades Cave, USA. If for some reason Blades Cave, USA inadvertently shipped an incorrect model to you. The merchandise may be returned to Blades Cave, USA within 14 working days of receiving product. The proper model will then be shipped to the customer. No shipping or restocking charges will occur for replacement merchandise. 
  • You do NOT need a RMAhowever please include your order number.
  • All returned merchandise is subject to a 15% restocking fee. Orders not returned within the 14 working day trial period are subject to a 20% restocking fee. Orders returned after 14 working days will be refused and returned to sender postage due.
  • It is assumed that customers interested in knowledge about Blades Cave’s return policy have read, understood and agreed to the policies contained on this page.


At this time Blades Cave does not do exchanges. Please follow the return procedure listed above. You can then place a new order for the new merchandise on the website.

Business name: Blades Cave

Chat Support: 24/7

Business Hours: 9:00 AM to 4:00 PM (Monday to Saturday) 

Phone Number: +1 (781) 374-4938

Business email :

Physical address: 402 Main Street, Waltham, MA 02452, United States

Please contact us if you require additional information.

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